Alamo Car Rental Information

Pick-up instructions: 

Upon arrival at the arrivals hall, please make your way to the rental car area following the designated signs. Finalize the rental contract at the Alamo counter, and then follow the provided instructions to locate your vehicle in the rental car park on the second floor—there is no requirement for a shuttle service.

 

You can contact Alamo Istanbul  airport location at +90 212 970 29 37

 

Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.


Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Alamo Rent-A-Car at Istanbul Airport

 


 

  • 1. Book in Advance: Secure better rates and ensure vehicle availability by booking your rental car in advance through Alamo's website or customer service.
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  • 2. Compare Options: Alamo offers a variety of vehicles, so compare options based on your needs, such as the number of passengers, luggage space, and fuel efficiency.
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  • 3. Check Rental Terms: Review the terms and conditions of the rental agreement, including mileage limits, fuel policies, and any additional fees. Understanding these details can help you avoid surprises later.
     
  • 4. Provide Flight Information: When making your reservation, provide your flight details. This allows Alamo to monitor your arrival time and ensures they can accommodate any delays or changes.
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  • 5. Alamo's Loyalty Program: Consider joining Alamo's loyalty program if you rent cars frequently. Membership often comes with benefits like faster check-ins, discounts, and the ability to earn points for future rentals.
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  • 6. Inspect the Vehicle: Before driving off, thoroughly inspect the rental car for any existing damage. Note any scratches or dents on the rental agreement and take pictures if necessary. This can help avoid disputes about pre-existing damage when returning the vehicle.
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  • 7. Understand Fuel Policies: Clarify the fuel policy with the rental agent. Some companies provide a full tank and expect you to return it full, while others may charge for a full tank of fuel and allow you to return it empty.
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  • 8. Ask About Toll Charges: Inquire about toll charges and how they are handled. Some rental companies provide toll transponders, while others may bill you later for tolls incurred during your rental period.
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  • 9. Save Emergency Contacts: Save Alamo's contact information, including the local Istanbul Airport branch, in case you need assistance or need to report an issue during your rental period.
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  • 10. Return the Car on Time: Adhere to the agreed-upon return time to avoid additional charges. If your plans change, contact Alamo in advance to discuss possible extensions or changes.
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  • 11. 45% of our users discovered Alamo rental cars in Istanbul Airport for €29 or under.
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  • 12. On average, compact rental cars from Alamo in Istanbul Airport  are approximately 34% more economical than other vehicle types.
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Alamo Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 21 years. For vehicle categories such as Minivan, Premium, Fullsize, Compact Elite, SUVs, and Wagons, the minimum rental age is 25. And for Luxury categories the minimum rental age is. 30. No young driver fee is imposed. There is no specified maximum age.

     
  • Deposit and Deductible Policy

    A deposit authorization will be placed on the customer's credit card and retained until the conclusion of the rental period. The specific deposit amount is determined during the pickup process and is contingent on the chosen vehicle type

  • Payment Policy

    Upon picking up the vehicle, customers need to finalize the rental payment and provide a deposit. Accepted methods for payment and deposit include MasterCard, Visa, American Express, Visa Debit Card, and MasterCard debit card. Prepaid cards are not accepted. Cash payments are allowed but must be accompanied by a debit/credit card in the primary driver's name for security reasons. Diners cards are not accepted.
 
  • Optional Extras and Services

    Special equipment available comprises a GPS Navigation system, Baby seat (for infants up to 1 year of age), Child seat (for 2-4 years of age), and Booster seat (for 4-10 years of age). Prices for these supplementary items are provided on the booking page.

    All extra features can be acquired at the rental counter, and the prices are dependent on the duration of the rental period.

    The Delivery/Collection service is accessible only with prior arrangement and within city limits. Additional charges will apply based on the distance.
 
  • Fuel Policy 

    When leasing a vehicle from Alamo at Istanbul Airport, you are presented with three fuel alternatives:
 
  • Full to Full (or Same-to-Same): The rental car is provided to you with a full tank, and it must be returned in the same condition. If the tank is not replenished upon return, charges for the missing fuel may apply at an elevated rate.
  • Prepaid Fuel: You have the choice to prepay for a complete tank of fuel at a predetermined rate. With this arrangement, you can return the car with any fuel level.
  • Full to Empty: The car is delivered with a full tank, and you return it in an empty state. You pay in advance for the full tank, and there is no reimbursement for any unused fuel.

FAQ's

Alamo Rental Services at Istanbul airport FAQs

    The Alamo Rent-A-Car rental site is located at Tayakad?n, Istanbul Arpt, Ulubatli Hasan Cd, 34277 Arnavutköy/?stanbul, Turkey

    Phone: +90 212 970 29 37

    Many car rental providers, Alamo included, commonly accept major credit cards like Visa, MasterCard, American Express, and Discover. Although debit cards may be permissible, there are usually specific conditions. Some rental locations may necessitate a credit check or place a temporary hold on funds in your account when using a debit card. For accurate information regarding credit and debit card policies, it is recommended to directly contact Alamo at Istanbul Airport. In numerous cases, prepaid cards and cash might not be suitable for the initial reservation or security deposit, and a major credit or debit card in the primary driver's name is frequently mandatory.

    Yes, Alamo typically requires a deposit when you rent a car at Istanbul Airport. The deposit is often pre-authorized on your credit or debit card and is held until the end of the rental period. The specific amount of the deposit is determined during the pickup process and may vary based on factors such as the chosen vehicle type and the duration of the rental.

    Yes, Alamo car rentals at Istanbul Airport typically allow you to add additional drivers to the rental agreement. However, there may be certain conditions and feesassociated with adding extra drivers, and these can vary by location and rental terms. Generally, the primary renter and additional drivers need to meet specific age requirements and present a valid driver's license.

    Yes. There is an extra charge of 10.00 EUR per day, excluding VAT and airport/railway fees, for each additional driver.

    Typically, when you rent a car from Alamo at Istanbul Airport, you have the opportunity to choose a vehicle from the available options within the category you reserved. Alamo generally allows customers to select their own vehicle, offering flexibility based on availability and your preferences.

    Here's what you can generally expect:

    • Vehicle Selection: Alamo typically has a designated area where you can choose a vehicle from the available options within the category you booked. You can visually inspect the cars and choose one that suits your preferences.
    • Category Reservation: Your reservation is usually for a specific category of vehicle (e.g., economy, compact, SUV), and the specific make and model may vary based on availability.
    • Upgrades: Depending on availability and your preferences, you may have the option to upgrade to a different category for an additional fee.

    Alamo at Istanbul Airport provides additional services, offering options such as child seats, GPS systems, and ski racks, all of which are accessible for an additional daily fee.

    To commence the rental procedure, you need to have a valid photo driver's license, a credit card, the reservation confirmation, and either a passport or national ID. Moreover, details for any additional drivers are required.

    On average, a rental car from Alamo Rent-A-Car at Istanbul  airport costs €23 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Compact class, represented by vehicles like the MG ZS or similar models, is the most commonly reserved type of rental car from Alamo in Istanbul.

    Yes

Alamo Return and Extension Policies

    You will receive the car keys and documents at the car rental center (Istanbul Airport Center, level 03). When returning the car, head to the car rental return area, located opposite parking area P26 and north of P9. Simply leave the car with the service crew positioned just outside the entrance, keeping the keys and documents inside the car.

    Services are not provided outside of regular business hours. The grace period, during regular working hours, ensuring the car is still guaranteed for the customer even if they are late for pick-up, is 29 minutes.

    Should the vehicle be returned within two hours of the original rental time on the following day, additional hourly charges will be incurred. Returning the vehicle two hours or more after the initial rental time on the subsequent day will lead to being invoiced for an additional full day of rental.

    Certainly. Should you wish to prolong your Alamo rental, any additional charges for the extension must be settled directly with the rental location at the current local rate. It's crucial to be aware that the original rental rate is not assured for the extended period of the rental term.

    Alamo, similar to many other car rental providers, frequently permits one-way rentals. Nevertheless, there might be extra fees or limitations linked to returning the car to an alternate location. For the most precise and up-to-date details about the potential of returning the rental car to a different location at Istanbul Airport, it is recommended to reach out to Alamo's customer service or consult their official website.

    Certainly, returning an Alamo rental car to a different location may incur additional fees, such as a one-time drop charge, mileage charges, or an adjusted rental rate for one-way rentals. The specific cost can vary depending on the drop-off location.

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