Dollar Car Rental Information

Pick-up instructions: 

Upon reaching the airport, proceed to the rental car counter located in the arrivals hall to pick up your rental agreement. Follow the provided instructions to find your vehicle on the second floor of the rental car park; there's no requirement for a shuttle service.

 

For assistance, contact Dollar Istanbul  airport at +90 212 465 59 99

 

Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Dollar Rent-A-Car at Istanbul airport

 

  • 1. Book in Advance: It's often beneficial to book your rental car in advance. This not only ensures availability but may also offer better rates compared to last-minute bookings.
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  • 2. Check Age Requirements: Confirm the minimum age requirements for renting a car with Dollar at Istanbul Airport. Some rental companies may have age restrictions or additional fees for younger drivers.
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  • 3. Review Rental Agreement: Carefully read the terms and conditions in the rental agreement. Pay attention to fuel policies, mileage restrictions, and any additional fees that may apply.
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  • 4. Choose the Right Vehicle: Select a car size that suits your needs. Consider factors such as the number of passengers, luggage space, and the type of driving you'll be doing in and around Istanbul.
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  • 5. Fuel Options: Understand Dollar's fuel policies. Some companies offer options to prepay for a full tank or require you to return the car with a full tank to avoid additional charges.
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  • 6. Inspect the Car: Before driving off, thoroughly inspect the rental car for any pre-existing damage. Note and report any dents, scratches, or issues to the rental staff to avoid being held responsible.
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  • 7. Additional Drivers: If you plan to have more than one driver, check Dollar's policies on additional drivers. There may be fees or requirements for each additional driver.
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  • 8. Return Procedures: Understand the return procedures. Note the return location, fuel requirements, and any specific instructions for returning the vehicle to avoid any penalties.
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  • 9. Emergency Contacts: Save the emergency contact number provided by Dollar in case you encounter any issues during your rental period.
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  • 10. GPS and Navigation: If you're unfamiliar with the area, consider renting a GPS or using a navigation app to make your travels around Istanbul more convenient.
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  • 11. Approximately 45% of our users discovered Dollar rental cars at Istanbul Airport for €25 or less. 
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  • 12. To secure a below-average price, consider booking your rental car from Dollar at Istanbul Airport at least one day before your trip. 
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  • 13. On average, mini rental cars from Dollar at Istanbul Airport are approximately 62% cheaper than other car types.

 

Dollar Rental Conditions

 
  • Driver Requirements

    The minimum age for renting is 21 years. Drivers under the age of 25 may incur a young driver fee. There is no maximum age, and a senior driver fee is not applicable. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date. For vehicles in Luxury, Premium, Fullsize, SUVs, Cabrios, and Special groups, a driver's license valid for at least 3 years is required.
 
  • Deposit and Deductible Policy

    A pre-authorization deposit will be placed on the customer's credit card and held until the rental period concludes. The exact deposit amount is determined during pickup and depends on the chosen vehicle type. Additionally, a compulsory deposit for the fuel tank is required at the vehicle collection.
 
  • Payment Policy

    At the time of pickup, customers are required to settle both the rental fee and a deposit. The deposit can be secured using specific methods, including Diners, Eurocard, MasterCard credit card, VISA credit card, and American Express credit card. The following payment methods are accepted: Visa Debit Card, MasterCard debit card. Only cards issued in the main driver's name are accepted.

    The main driver must provide a physical payment card in their name with sufficient funds to cover the deposit to pick up the car. The rental company does not accept virtual credit cards or someone else’s card (including family members).
 
  • Optional Extras and Services

    Dollar offers supplementary services for car rentals at Istanbul Airport, such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. These conveniences can be requested during the booking process, with an additional daily fee applicable. Payment for these extra services is required in the local currency at the rental desk.
 
  • Fuel Policy

    The rental vehicle is supplied with a full tank of fuel and should be returned with an equivalent amount to avoid additional charges. Alternatively, renters have the option to pre-purchase a full tank of fuel at the time of rental and return the tank empty. For electric vehicles, they must be returned with the same battery charge as when picked up to avoid extra charges (calculated per kWh). An additional administrative fee will be applied if a vehicle is returned with less than 20% battery charge remaining.

FAQ's

Dollar Rental Services at Istanbul airport FAQs

    The Dollar Rent-A-Car rental site is located at Tayakad?n, 34149 ??????????/?stanbul, Turkey

     Phone: +90 212 465 59 99

    Yes, Dollar car rentals at Istanbul Airport generally accept both credit and debit cards. However, specific policies and conditions may vary depending on the location and the type of card. It is recommended to check the Payment Information section on the search results page or contact Dollar directly for precise details regarding their credit and debit card acceptance policies at your specific rental destination.

    Yes, Dollar typically requires a deposit when renting a car at Istanbul Airport. The exact amount of the deposit is determined at the time of pick-up and is dependent on factors such as the chosen vehicle type. It's essential to check the specific deposit requirements and policies with Dollar at the time of booking or pick-up, as they may vary based on rental conditions and country regulations. Different car categories may have different deposit amounts.

    Yes, Dollar car rentals at Istanbul Airport usually allow an additional driver. However, it's important to note that an extra fee may apply for each additional driver. Additionally, both the primary renter and any additional drivers must meet the age and licensing requirements specified by Dollar. During the vehicle pickup process, all drivers, including the main driver and any additional drivers, must be present and provide valid documentation. For the most accurate and up-to-date information on additional driver policies and fees, it is recommended to check Dollar's terms and conditions or contact them directly.

    Yes. Typical daily expense: €12

    Dollar at Istanbul Airport provides additional amenities for added convenience, including GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. You can request these optional features when making a reservation, and there will be an extra daily charge. Payment for these amenities is required in the local currency at the rental desk.

    To obtain a car rental from Dollar at Istanbul Airport, you need to have a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name with an adequate amount of available credit or funds.

    On average, a rental car from Dollar Rent-A-Car at Istanbul  airport costs €11 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    Economy (such as Ford Fiesta or equivalent) is the car rental type most commonly selected from Dollar in Istanbul.

    Yes

Dollar Return and Extension Policies

    Directions to the rental car area can be found in the Arrivals Area. When returning your vehicle, head to the same location where you initially picked it up, located in Buildings A, B, or C of the Multilevel Parking. Follow the road signs on the Istanbul-Fiumicino motorway as you approach the airport.

    Support beyond regular business hours can be arranged upon request and is subject to an additional fee. During standard business hours, there is a 29-minute grace period, ensuring that the car is secured for the customer even in the event of a delayed pickup.

    If you anticipate returning your Dollar rental car late at Istanbul Airport, it's crucial to familiarize yourself with the company's policies and potential consequences. Here are some general steps and considerations:

    • Check Terms and Conditions: Review the terms and conditions outlined in your Dollar rental agreement, specifically those related to late returns. Information about late fees and policies should be clearly stated in this document.
    • Grace Period: Some rental companies provide a grace period, allowing you to return the car without incurring additional charges. Confirm the duration of the grace period specified in your rental agreement.
    • Communicate with Dollar: If you foresee a late return, it's advisable to contact Dollar as soon as possible. They may provide guidance on the next steps and inform you about any potential fees.
    • Late Return Fees: Dollar, like many rental companies, typically imposes additional fees for late returns. These fees can vary, so it's important to understand the specific charges outlined in your rental agreement.
    • Plan Ahead: If you anticipate being late, consider adjusting your rental period in advance if possible. Planning ahead may help you avoid unnecessary fees associated with late returns.
    • Return the Car Promptly: Aim to return the car as promptly as possible to minimize the potential for additional charges. Keep in mind that returning the car later than the agreed-upon time may result in extra fees.

    Certainly, you have the option to extend the duration of your Dollar car rental if you need the vehicle for a longer period at Istanbul Airport. To initiate an extension of your rental period, it is recommended to contact Dollar at your earliest convenience. Ideally, reach out to Dollar before the specified end date and time outlined in your rental agreement.

    You can contact Dollar customer service using the phone number provided on your rental agreement or visit the Dollar rental office located at the airport. Discuss your need for additional rental days and inquire about the associated charges based on the pay-at-location rates.

    Yes, you can rent a Dollar vehicle at Istanbul  airport and return it to another location. 

    Yes. A fee of €13 applies for changes to the return arrangement.

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