Enterprise Car Rental Information

 

Pick-up instructions: 

Upon arriving at the arrivals hall, please follow the signs directing you to the rental car area. Once at the counter, acquire your rental contract and then follow the provided instructions to find your vehicle in the rental car park on the second floor—there is no need for a shuttle service.

 

You can contact Enterprise Istanbul  airport location at +90 212 970 29 37


Drop-off instructions: Please clarify Drop-off instructions with Enterprise upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Enterprise Rent-A-Car at Istanbul Airport

 

 

  • 1. Book in Advance: To secure the best rates and ensure vehicle availability, it's advisable to book your rental car in advance through Enterprise's website or customer service.
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  • 2. Compare Options: Enterprise offers a variety of vehicles, so compare different options based on your needs, such as the number of passengers, luggage space, and fuel efficiency.
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  • 3. Check Rental Terms: Carefully review the terms and conditions of the rental agreement, including mileage limits, fuel policies, and any additional fees. Understanding these details can help you avoid surprises later.
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  • 4. Provide Flight Information: When making your reservation, provide your flight details. This allows Enterprise to monitor your arrival time and ensures they can accommodate any delays or changes.
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  • 5. Join Enterprise's Loyalty Program: Consider joining Enterprise's loyalty program if you rent cars frequently. Membership often comes with benefits like faster check-ins, discounts, and the ability to earn points for future rentals.
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  • 6. Inspect the Vehicle: Before driving off, thoroughly inspect the rental car for any existing damage. Note any scratches or dents on the rental agreement and take pictures if necessary. This can help avoid disputes about pre-existing damage when returning the vehicle.
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  • 7. Understand Fuel Policies: Clarify the fuel policy with the rental agent. Some companies provide a full tank and expect you to return it full, while others may charge for a full tank of fuel and allow you to return it empty.
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  • 8. Ask About Toll Charges: Inquire about toll charges and how they are handled. Some rental companies provide toll transponders, while others may bill you later for tolls incurred during your rental period.
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  • 9. Save Emergency Contacts: Save Enterprise's contact information, including the local Istanbul Airport branch, in case you need assistance or need to report an issue during your rental period.
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  • 10. Return the Car on Time: Adhere to the agreed-upon return time to avoid additional charges. If your plans change, contact Enterprise in advance to discuss possible extensions or changes.
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  • 11. 45% of our customers discovered that they could secure a rental car from Enterprise Rent-A-Car at Istanbul Airport for €32 or under.
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  • 12. To secure a price below the average, it is recommended to book your rental car from Enterprise Rent-A-Car at Istanbul Airport at least one day before your planned trip.
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  • 13. On average, mini rental cars from Enterprise Rent-A-Car at Istanbul Airport are approximately 70% more affordable than other vehicle categories.

Enterprise Rental Conditions

 
  • Driver Requirements

    The minimum rental age is 21 years for most car groups. For Minivan, Premium, and Fullsize car groups, the minimum rental age is 25 years. Luxury car group requires a minimum rental age of 30 years. Drivers under the age of 25 are subject to a young driver fee. There is no maximum age restriction, and no senior driver fee is applied.

    The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Insurance

    Every car rental provider emphasizes financial stability to guarantee the provision of services only with valid insurance. Enterprise maintains the right to decline your request if valid insurance is not secured. Nevertheless, exceptions to the insurance protection plan requirement may arise in the following situations:
 
  • 1. If you already possess coverage applicable to international pickups and the chosen car type/class.
  • 2. When your credit card provider extends additional insurance, covering both you and rental cars abroad.
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  • Deposit 

    A deposit will be pre-authorized on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is established during the pick-up process and depends on the selected vehicle type.
 
  • Payment Policy

    Upon picking up the vehicle, customers must settle both the rental amount and a deposit. Payments and deposits can only be processed using the following methods: MasterCard, Visa, American Express, Visa Debit Card, and MasterCard debit card. Additionally, cash payments are welcomed. However, for security reasons, when opting to pay in cash, a debit/credit card issued in the primary driver's name is obligatory.
 
  • Optional Extras and Services

    Optional equipment selections include a GPS Navigation system, a Baby seat (appropriate for infants up to 1 year), a Child seat (crafted for children aged 2-4 years), and a Booster seat (intended for children aged 4-10 years). Pricing details for these additional features are specified on the booking page.

    You have the choice to include up to three extra drivers, and the Delivery/Collection service is exclusively available through prior arrangement. This service is accessible within city limits, with additional charges depending on the distance.
 
  • Fuel Policy 

    At Istanbul Airport, Enterprise offers diverse fuel policy alternatives. You can opt to refill the tank to its original fuel level prior to returning the car. Alternatively, you have the choice not to refuel, resulting in charges at the local Enterprise rate, which is usually higher than the local pump price. Another option is to choose the prepay fuel option, removing the need to refuel before returning the vehicle. The prepay fuel cost is determined by the local gas rate, with a per-gallon discount applied.

FAQ's

Enterprise Rental Services at Istanbul airport FAQs

    The Enterprise Rent-A-Car rental site is located at Tayakad?n, Istanbul Arpt, Ulubatli Hasan Cd, 34277 Arnavutköy/?stanbul, Turkey

     You can contact this location at +90 212 970 29 37

    Enterprise generally accepts both credit and debit cards at most of their locations, including Istanbul Airport. However, it's important to note that policies can vary by location and can be subject to change. When renting a car, it's recommended to check Enterprise's specific terms and conditions for the Istanbul Airport location or contact them directly to confirm their accepted payment methods. Additionally, make sure that the credit or debit card you plan to use meets the rental requirements, including having sufficient funds and being in the primary driver's name.

    Yes, Enterprise typically requires a deposit when you rent a car at Istanbul Airport. The deposit is usually pre-authorized on your credit or debit card and is held until the end of the rental period. The specific amount of the deposit is determined during the pick-up process and may vary based on factors such as the chosen vehicle type and the duration of the rental.

    Yes, Enterprise car rentals at Istanbul Airport typically allow you to add additional drivers to the rental agreement. However, there may be certain conditions and fees associated with adding extra drivers, and these can vary by location and rental terms. Generally, the primary renter and additional drivers need to meet specific age requirements and present a valid driver's license.

    Yes. There is an extra charge of 10.00 EUR per day, excluding VAT and airport/railway fees (if applicable), for each additional driver.

    Typically, when you rent a car from Enterprise at Istanbul Airport or any other location, you will have the opportunity to choose a vehicle from the available options within the category you reserved. The specific make and model may vary based on availability, but you will generally be able to select a car that meets your preferences and needs within the chosen rental category.

    Enterprise car rental amenities at Istanbul Airport may include a range of services and features, but the specific offerings can vary based on the location and the type of vehicle you rent. Some common amenities and services provided by Enterprise at airport locations like Istanbul may include:

    • Vehicle Options: A variety of vehicle types and models to choose from, including compact cars, sedans, SUVs, and more.
    • GPS Navigation Systems: Optional GPS navigation systems for easier navigation during your rental period.
    • Child Seats and Boosters: Availability of baby seats, child seats, and booster seats for families traveling with children.
    • Additional Drivers: The option to add additional drivers to the rental agreement, often for an extra fee.
    • Delivery/Collection Service: Delivery and collection services, usually by prior arrangement, within city limits (additional fees may apply based on distance).
    • Winter Tires: In some cases, especially during the winter season, winter tires may be included in the rental cost.
    • Fuel Options: Various fuel policy options, allowing you to choose how to handle fuel for the rental period.

    To rent a car from Enterprise at Istanbul Airport, you typically need the following documentation:

    • Valid Driver's License: You must have a valid driver's license. International visitors may need an International Driving Permit (IDP) in addition to their home country's driver's license.
    • Credit/Debit Card: A major credit card or debit card in the name of the primary renter is usually required. The card is used for the rental deposit and payment.
    • Identification: It's advisable to have a valid passport or national ID card, especially if you're an international traveler.
    • Reservation Confirmation: If you made a reservation in advance, having the confirmation details can expedite the check-in process.
    • Age Requirement: Ensure that you meet the minimum age requirement. In many locations, the minimum age to rent a car is 21, but for certain vehicle categories, there may be higher age requirements.
    • Additional Driver Information: If you plan to add an additional driver, they must also provide their driver's license and meet any age requirements.

    On average, a rental car from Enterprise Rent-A-Car at Istanbul  airport costs €23 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Intermediate class, represented by vehicles like the Nissan Qashqai or similar models, is the most commonly reserved type of rental car from Enterprise Rent-A-Car at Istanbul Airport.

    Yes

Enterprise Return and Extension Policies

    Kindly bring the vehicle back to the specified parking area at the airport's rental car facility. Park the vehicle in a space assigned by Enterprise. Drop the keys into the designated box on the wall of the car rental center, situated beside the main doors, before heading to the airport terminal.

    Assistance is unavailable outside regular business hours. The grace period for customers arriving late for pick-up, during standard working hours, is set at 29 minutes, ensuring the vehicle remains guaranteed.

    Yes, it is usually possible to extend your Enterprise car rental at Istanbul Airport if you need the vehicle for a longer period. However, the extension is subject to availability, and you should contact Enterprise as soon as possible to make arrangements.

    Here's what you can do:

    • Contact Enterprise: Reach out to the Istanbul Airport Enterprise location directly. You can find their contact information on your rental agreement or on the Enterprise website.
    • Provide Rental Details: Be ready to provide your reservation or rental agreement number, as well as details about the extension you need, such as the new return date and time.
    • Confirm Availability and Terms: Check with Enterprise about the availability of the vehicle for the extended period and inquire about any changes in rental terms or additional charges.
    • Online Account: If you booked your rental online and have an online account, you may be able to log in and manage your reservation, including extending the rental period.


     

    Returning an Enterprise rental car to a different location, known as a one-way rental, is generally possible, but it's subject to availability, and additional fees may apply. If you wish to return your Enterprise rental car to a different location at Istanbul Airport, you should follow these steps:

    • Check with Enterprise: Contact the Enterprise rental location at Istanbul Airport in advance to inquire about the possibility of a one-way rental and to get information on any associated fees.
    • Provide Details: Be prepared to provide details about your desired drop-off location and the date and time you plan to return the vehicle.
    • Confirm Availability and Fees: Check with Enterprise to confirm the availability of one-way rentals and to understand any additional fees or charges associated with returning the car to a different location.
    • Update Reservation: If you have already made a reservation, inform Enterprise about your intention to return the car to a different location and update your reservation accordingly.

    Indeed, returning an Enterprise rental car to an alternative location may result in additional fees, such as a one-time drop fee, mileage charges, or an adjusted rental rate for one-way rentals. The exact cost depends on the particular drop-off location.

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