Hertz Car Rental Information

Pick-up instructions: 

Upon arrival at the arrivals hall, please follow the signs guiding you to the rental car area. Proceed to the Hertz counter to complete the rental contract process. Follow the instructions provided to locate your vehicle in the second-floor rental car park—there is no need for a shuttle.

 

You can contact Hertz Istanbul  airport location at +90 212 465 59 99

 

Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Hertz Rent-A-Car at Istanbul airport

  • 1. Book in Advance: To secure the best rates and ensure vehicle availability, it's advisable to book your Hertz rental car well in advance, especially during peak travel times.
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  • 2. Check for Discounts: Look for any discounts or promotional offers that Hertz may be running. These could include deals for early bookings, loyalty programs, or special promotions available online.
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  • 3. Choose the Right Vehicle: Select a vehicle that suits your needs and group size. Hertz offers a variety of car types, from compact cars to SUVs and luxury vehicles. Consider factors like luggage space and fuel efficiency.
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  • 4. Review Rental Terms: Before confirming your reservation, carefully review the rental terms and conditions. Pay attention to important details such as mileage limits, fuel policies, and any additional fees that may apply.
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  • 5. Join Hertz Loyalty Program: If you frequently rent cars, consider joining Hertz's loyalty program. Membership often comes with perks such as faster check-in/check-out, points for free rentals, and exclusive discounts.
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  • 6. Inspect the Vehicle: Before driving off, thoroughly inspect the rental car for any existing damage. Note and document any scratches, dents, or other issues to avoid being charged for pre-existing damage upon return.
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  • 7. Understand Fuel Policies: Hertz typically provides options for fueling the vehicle. You can choose to prepay for a full tank and return it empty or refuel the car yourself before returning it to avoid additional charges.
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  • 8. Check Rental Duration: Confirm the pickup and drop-off times to avoid additional charges for late returns. Be aware of the grace period provided by Hertz and return the car within the specified time frame.
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  • 9. Keep Important Documents: Ensure you have all necessary documents, including a valid driver's license, credit card, and reservation details. International renters may need additional documentation.
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  • 10. Contact Customer Support: If you have any questions or encounter issues during your rental period, don't hesitate to contact Hertz's customer support for assistance.
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  • 11. 45% of our users discovered Hertz rental cars at Istanbul Airport for €29 or lower.
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  • 12. Secure your Hertz rental car at Istanbul Airport at least 1 day prior to your trip for a below-average price.
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  • 13. Premium rental cars from Hertz at Istanbul Airport are typically 71% more affordable than other car types, on average.

Hertz Rental Conditions

 

  • Driver Requirements

    The minimum age for renting is 25 years, and a young driver fee is applicable to drivers under this age. There is no specified maximum age, and a Senior driver fee is not imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and held until the rental period concludes. The exact deposit amount is established during the pick-up process and depends on the type of vehicle selected.
 
  • Payment Policy

    At the time of vehicle pick-up, customers are required to pay the rental amount and provide a deposit. Accepted credit cards must be issued in the main driver's name and include American Express, Diners, MasterCard, and VISA. No other cards or cash payments are allowed.
 
  • Optional Extras and Services

    Special equipment choices comprise a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these add-ons are visible on the booking page. You can add extra drivers for a fee, and young additional drivers will be subject to both Young Driver and Additional Driver fees. All drivers must be present during vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
 
  • Fuel Policy :

    The vehicle is supplied with a full tank of fuel, and it must be returned with an equivalent amount to prevent extra charges. Alternatively, the renter has the option to buy a full tank of fuel at the commencement of the rental and return the tank empty. For electric vehicles, it is necessary to return them with the same battery charge as when picked up to avoid additional charges. An extra administrative fee will be applied if a vehicle is returned with less than 30% battery charge remaining.

 


FAQ's

Hertz Rental Services at Istanbul airport FAQs

    The Hertz Rent-A-Car rental site is located at  ?mrahor, 34149 Arnavutköy/?stanbul, Turkey

     Phone: +90 212 465 59 99

    Yes, Hertz car rentals at Istanbul Airport generally accept both credit and debit cards. However, specific conditions and policies may vary depending on the location and type of card used. It's advisable to check the Payment Information section on the search results page or contact Hertz directly for precise details on their credit and debit card acceptance policies at Istanbul Airport.

    Yes, when renting a car from Hertz at Istanbul Airport, a deposit will be authorized on the customer's credit card. The exact deposit amount is determined during the vehicle pick-up process and is dependent on the chosen vehicle type. The deposit is typically held until the rental period concludes, and any additional charges, if applicable, are settled. For specific details on the deposit amount and policies, it is recommended to check with Hertz directly or review the terms and conditions during the booking process.

    If your Hertz rental car sustains damage during your rental period, it is advisable to promptly inform the rental office, regardless of the extent of the damage. Here are the general steps to follow:

    • Inform Rental Office: Notify the Hertz rental office about the damage as soon as possible. They will guide you on the necessary procedures and documentation.
    • Document the Damage: Take pictures of the damage and note down relevant details. This documentation can be crucial for insurance claims and assessing responsibility.
    • Loss Damage Waiver (LDW): If you opted for the Loss Damage Waiver (LDW) or a similar insurance option, it may cover the cost of repairs, subject to the terms and conditions.
    • Credit Card Coverage: If you have coverage through your credit card, check with your credit card provider to understand if they offer rental car insurance. Some credit cards provide coverage for rental car damage.
    • International Insurance: If you have international travel insurance that includes rental car coverage, consider contacting your insurance provider to understand your coverage options.
    • Payment for Damages: If you are responsible for the damages, you may need to pay for the repairs. The deposit held on your credit card may be used to cover these costs.

    Yes, Hertz car rentals at Istanbul Airport generally allow for an additional driver. However, there is typically an additional charge associated with adding extra drivers. The precise fee can vary, and it is recommended to review the terms and conditions during the booking process or contact Hertz directly for the most accurate and current information regarding any fees associated with extra drivers. Keep in mind that policies may vary, so obtaining this information directly from Hertz will ensure accuracy for your particular rental at Istanbul Airport.

    Yes. Extra Driver :EUR 12 per day, including VAT, payable on-site, EUR 56 per week, including VAT, payable on-site, or EUR 177 per month, including VAT, payable on-site.

    When renting a car from Hertz at Istanbul Airport, you can elevate your experience by selecting extra amenities such as child seats or GPS navigation systems, each available for an additional daily fee. Additionally, a range of protection plans is provided, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To complete the car rental process with Hertz at Istanbul Airport, you typically need the following documents: a valid driver's license, a credit card, a reservation confirmation, identification, and flight information if applicable.

    On average, a rental car from Hertz Rent-A-Car at Istanbul  airport costs €26 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    Intermediate (such as Citroen DS7 Crossback) is the most commonly reserved type of rental car from Hertz at Istanbul Airport.

    Yes

Hertz Return and Extension Policies

    You will receive the car keys and documents at the car rental center (Istanbul Airport Center, level 03). When returning the car, proceed to the car rental return area, located opposite parking area P26 and north of P9. Simply leave the car with the service crew just outside the entrance.

    Assistance beyond regular business hours can be arranged upon request and is subject to an extra fee. The grace period during standard working hours, ensuring the customer's confirmed reservation even if they are late for pick-up, is 59 minutes.

    If you need to return your Hertz rental car late at Istanbul Airport, it is advisable to contact the Hertz rental office in advance to notify them of the delay. Late returns may result in additional charges, and the specific policies and fees can vary. While Hertz may provide a grace period, exceeding this timeframe could lead to extra fees or charges for an additional rental day. To avoid any unforeseen surprises or penalties, it is recommended to reach out to Hertz directly, communicate the delay, and inquire about their policies regarding late returns. Taking a proactive approach helps ensure a better understanding and resolution of any potential issues.

    Yes, you have the option to extend your Hertz car rental if you need the vehicle for a longer duration at Istanbul Airport. However, any additional charges for the extension must be paid directly to the rental location at the prevailing local rate. It's important to note that the initial rental rate is not guaranteed for the extended duration of the rental term. To extend your rental period, it is recommended to contact Hertz directly or visit the rental office to discuss the extension and finalize the details.

    Yes, returning a Hertz rental car to a different location at Istanbul Airport is generally possible. However, there may be additional fees associated with this option, such as a one-time drop charge, mileage charges, or an adjusted rental rate for one-way rentals. The specific cost can vary depending on the drop-off location.

    For the most accurate and current information regarding the possibility of returning the rental car to a different location at Istanbul Airport, it is advisable to contact Hertz's customer service or refer to their official website. They can provide detailed information about any fees and conditions associated with one-way rentals.

    Yes. Typical daily expense: €10

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