National Car Rental Information

Pick-up instructions: 

Upon reaching the airport, head to the National rental car counter situated in the arrivals hall to receive your rental agreement. Follow the provided instructions to find your vehicle on the second floor of the rental car park—there's no requirement for a shuttle.

 

For assistance, contact Hertz Istanbul  airport at +90 212 970 29 37

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from National Rent-A-Car at Istanbul airport

 

1. Book in Advance: To secure the best rates and ensure vehicle availability, it's advisable to make your reservation in advance. Online booking platforms often offer discounts and promotions.

 

2. Check Driver Requirements: Verify the minimum age requirements and driver's license policies. Ensure that all drivers meet the specified criteria to avoid any complications during the rental process.

 

3. Review Rental Agreement: Carefully read through the rental agreement before signing. Pay attention to terms, conditions, and any additional fees. Clarify any uncertainties with the rental agent.

 

4. Choose the Right Vehicle: Select a vehicle that suits your needs. Consider factors like the number of passengers, luggage space, and fuel efficiency. National Rent-A-Car typically offers a variety of vehicle options.

 

5. Inspect the Vehicle: Before accepting the vehicle, conduct a thorough inspection of its condition. Note any existing damages or issues and ensure they are documented on the rental agreement to avoid disputes later.

 

6. Understand Fuel Policies: Familiarize yourself with National's fuel policies. Know whether you need to return the vehicle with a full tank of gas or if there are options to prepay for fuel.

 

7. Additional Drivers: If you plan to have additional drivers, inquire about the process and any associated fees. Ensure that all drivers are present during the vehicle pickup and provide necessary documentation.

 

8. Consider Rental Insurance: Evaluate whether you need additional insurance coverage. Check if your personal insurance or credit card provides sufficient coverage for rental cars to avoid unnecessary expenses.

9. Return Procedures: Understand the procedures for returning the vehicle. Be aware of any specific return location and the condition the car should be in to avoid additional charges.

 

10. Contact Information: Save the contact information for National Rent-A-Car's Istanbul Airport location. In case of emergencies or changes to your reservation, having their contact details can be helpful.

 

11. 45% of our users discovered National rental cars in Istanbul Airport  for €44 or lower. 

 

12. To secure a below-average price, it is recommended to book your National rental car in Istanbul Airport  at least 7 days prior to your trip. 

 

13. On average, full-size rental cars from National in Istanbul Airport  are approximately 81% more affordable than other car types

 

National Rental Conditions

 
  • Driver Requirements

    The minimum age for driving a National car at Istanbul EDI Airport is 21. Customers aged 21-24 may be subject to specific charges and restrictions based on the car class. A valid driver's license issued in the primary renter's name is required.
 
  • Deposit and Deductible Policy

    An authorization deposit will be placed on the customer's credit card and retained until the end of the rental period. The specific amount of the deposit is established during the pickup process and is contingent upon the chosen vehicle type.
 
  • Payment Policy


    Upon vehicle pickup, customers are required to pay the rental amount and provide a deposit. Accepted payment methods include Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. Only cards issued in the primary driver's name are valid. While cash is an acceptable payment method, the Security Deposit amount will be doubled in such cases. When choosing to pay in cash, a debit/credit card issued in the main driver's name is mandatory for security purposes. It's essential to note that Cheques, Diners, Discover, and Prepaid cards are not acceptable forms of payment.
 
  • Optional Extras and Services

    Additional services such as child safety seats, GPS units, mobility devices, and ski racks may be available. Please specify your preferences when making a reservation for Istanbul Airport.
 
  • Fuel Policy

    The car is supplied with a full tank of fuel and should be returned with the same amount to avoid extra charges.
 

 

FAQ's

National Rental Services at Istanbul airport FAQs

    The National Rent-A-Car rental site is located at Tayakad?n, Istanbul Arpt, Ulubatli Hasan Cd, 34277 Arnavutköy/?stanbul, Turkey

     Phone:+90 212 970 29 37

    National Car Rental at Istanbul Airport usually welcomes major credit cards such as American Express, Diners Club, MasterCard, and VISA. Additionally, debit cards bearing the MasterCard or VISA logo, issued in the main driver's name, are typically accepted.

    Yes, National Car Rental at Istanbul Airport typically requires a deposit. The specific deposit amount is determined during the vehicle pickup process and depends on the type of vehicle selected. It's advisable to contact National directly or refer to their terms and conditions for the most accurate and current information regarding deposit requirements at Istanbul Airport.

    Yes, National Car Rental at Istanbul Airport typically allows an additional driver. However, additional fees may apply for each extra driver. It's important to note that both the primary renter and any additional drivers must meet the age and licensing requirements specified by National Car Rental. During the vehicle pickup process, all drivers, including the main driver and any additional drivers, must be present and provide valid documentation. For the most accurate and up-to-date information on additional driver policies and fees, it is recommended to check National's terms and conditions or contact them directly.

    Yes. Each extra driver incurs a supplemental fee of 5.00 EUR per day, excluding VAT.

    Additional services such as child safety seats, GPS units, and mobility devices are available. Please specify your preferences when making your reservation at Istanbul Airport.

    To rent from National at Istanbul  airport, you only need a valid driver's license, identification, and a valid credit card to secure the necessary deposit.

    On average, a rental car from National Rent-A-Car at Istanbul  airport costs €20 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The most commonly reserved rental car type from National in Istanbul is Full-size (Volkswagen Multivan or equivalent).

    Yes

National Return and Extension Policies

    Kindly park the vehicle in a designated National spot and place the keys in the drop box situated on the wall of the car rental center beside the main doors before proceeding to the airport terminal.

    Upon request, assistance beyond standard business hours can be arranged, subject to an additional fee. There is a 29-minute grace period during regular working hours, guaranteeing the reservation for the customer even in case of a delayed pick-up. It's important to note that the grace period is only applicable during business hours.

    National offers a grace period of 29 minutes for daily rentals. Returning the vehicle within 2 ½ hours after the specified rental time on the next day will result in hourly charges. If the return exceeds 2 ½ hours late, an additional day's charge will be applied. In cases of returns after regular business hours, the responsibility extends until the vehicle is checked in on the following business day, incurring costs typically ranging from 40 to 90 Euros.

    Certainly! If you require an extension for your National car rental at Istanbul Airport, you typically have the option to do so. To prolong your rental period, it is advisable to contact National as soon as you recognize the need for an extension. You can reach National's customer service through the phone number provided on your rental agreement or visit the National rental office at the airport.

    Certainly. Choosing National's one-way rental services provides the flexibility to return a rental car to a different location. However, additional fees, such as a one-time drop fee or mileage charges, may apply depending on factors like the destination, date, and vehicle type. It is recommended to make an advance reservation to secure availability and understand any potential extra costs. Keep in mind that specific restrictions may apply to certain one-way rentals, so checking in advance is advisable.

    Certainly. Extra fees, commonly known as a "drop charge" or "inter-city fee," may be applicable when returning a National rental car to a different location. The specific amount varies, and it's crucial to thoroughly review pricing details during the booking process to comprehend any potential charges.

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